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Contact Manifold

Please contact Manifold via email using English language. Email inquiries are processed from 9 AM to 9 PM Hong Kong time Mondays through Fridays.

Email: sales@manifold.net - For faster service, please use a subject line that summarizes your letter.

Address: Manifold Software Limited, 22nd Floor, 3 Lockhart Road, Wanchai, Hong Kong

Go Green, Go Paperless: Please don't use old-fashioned paper when electronic communications are faster. Save trees, and save the impact on the environment from transporting billions of tons of hard copy mail around the planet. Please use modern, fast, reliable email instead.

Holidays: See the Holidays page for a list of Hong Kong holidays observed by Manifold. Sales and technical support contacts are not available on holidays.

Manifold Sales Contact Info: Scan the QR Code at right with your mobile phone's QR Code reader application to acquire company, address, Hong Kong telephone, email address and website contact information for Manifold Sales.

Telephone: To speak with a sales representative in English, Manifold offers extended worldwide hours Mondays through Fridays with UK, US, Australian and Hong Kong telephone numbers forwarded to our European call center. Chinese language callers in Mandarin or Cantonese may call Manifold's Hong Kong Chinese facilities at +852 2290 9845 from 9 AM to 5 PM Hong Kong time for referrals to email contacts and websites. English language callers may call any of the following numbers:

Important: To ensure security for credit card information Manifold will never ask for credit card information by telephone and will never accept orders by telephone. Do not volunteer or otherwise provide any credit card information by telephone. ALL Manifold orders are through the Online Store or by wire transfer only.

Important: Sales representatives can assist with administrative procurement questions but are not technical consultants or educators. Please use email for technical questions. If leaving a message, make sure to leave an email address for a reply - all messages are replied to by email, not by return telephone call.

Important: To respond to your email inquiry or telephone call Manifold may utilize contracted sales agents or organizations or independent subsidiaries or forward your telephone call or email to outsourced IT staff in countries outside your country or the country you call, including to or from India, Asia, the Americas, Europe or other locations. By telephoning or emailing you agree to such forwarding or outsourcing.

Detailed Product Information: See the online edition of the user manual.

Purchases and Banking: Purchase Manifold products using Visa or MasterCard credit cards on the Online Store using the highest commercial security, Extended Validation SSL. For volume purchases, please pay using bank transfers. Manifold can accept payments in eleven world currencies, including Renminbi, to our accounts at Hang Seng bank or HSBC bank. Hang Seng provides superb payment facilities for Chinese and East Asian customers and HSBC has many thousands of branches worldwide to provide especially convenient international banking even for small transactions. Please contact sales@manifold.net for detailed bank transfer information and for a quotation in available currencies.

Technical Support: See the technical support page.

Suggestions: Manifold welcomes suggestions. See the Suggestions page for tips on making effective suggestions to get what you want into Manifold. Vote early and vote often!

Personal Visits: For security reasons, customer or vendor visits require prior scheduling at Manifold Partners Centers in Asia, Europe and the Americas. Contact Manifold by email to qualify for a visit.

Public Relations, Editorial, Advertising, News Organizations: Please contact sales@manifold.net - your email will be routed to marketing for rapid action.

Legal Contacts: See the Legal link at the bottom of every page on this website.

About Manifold

Manifold Software Limited is located in Hong Kong to provide the best possible GIS products and services at the lowest possible cost. Hong Kong's position as the perfect center for development, communications, transportation, regulatory expertise and business ties between Western organizations and Asian organizations allows more efficient project management and cooperation between Manifold development facilities in Europe and in China and with Manifold's global market customers and development partners, which now represent some of the world's largest development and IT organizations.

Our server facilities in Hong Kong are located directly in the center of the world's fastest growing global markets, with servers sited in ultrasecure, hardened facilities in one of Hong Kong's largest and most modern data centers, with terabit connectivity into one of the world's richest interchanges of major Internet trunklines. High speed connections allow Manifold facilities in Europe and in China to coordinate for seamless development around the clock. Direct flights and visa-free travel enable easy in-person meetings in Hong Kong for Manifold personnel and customers from around the world. Manifold's meeting facilities are less than a five minute walk from some of the world's best hotels, the acclaimed Pacific Place shopping complex and the Admiralty MTR station providing rapid access throughout Hong Kong Island and Kowloon. Bring your spouse for exceptional shopping, spas, dining and tourism while you attend your Manifold business meeting.

Our Location

As remarked by a long-time Manifold customer, "Hong Kong is a hyperlink to the world." It provides a unique platform to leverage the unparalleled economy of scale in China for development and markets, while at the same time providing seamless integration with elite GIS expertise in development centers in Europe, a winning combination to create products that deliver immense development power at unbeatable low cost for Manifold users. Hong Kong also provides extraordinary business and financial advantages that help keep costs low for Manifold customers.

Hong Kong provides unmatched quality for e-commerce: Ranked second or third in the world with New York and London in most rankings of world financial centers, Hong Kong not only provides an extraordinary concentration of banks and other financial institutions, it also enjoys massive global Internet capacity connecting to the world's largest populations of Internet users in China, India, East Asian countries, Japan, Australia and New Zealand, Indonesia, the Philippines and Malaysia together with massive Internet capacity serving North America, Europe, South America and Africa.

Hong Kong has been ranked first out of 122 countries in the Milken Institute's Capital Access rankings, second out of 70 countries in the Economist Intelligence Unit's e-Readiness rankings, first out of 11 countries in the Asian Corporate Governance Association's rankings, third out of 55 economies in the World Competitiveness Yearbook, fourth out of 178 countries in the World Bank's rankings of the world's best place for doing business, first out of 155 countries for the Skytrax poll of the World's Best Airports, second out of 50 ports in container traffic, first of 38 cities for the Financial Times' Asian Cities of the Future, first out of 75 countries in the FedEx Access Index, first out of 50 countries ranked for potential competitiveness by the Japan Center for Economic Research and in 2012, once again for 16 years in a row, first out of 157 countries in the Wall Street Journal / Heritage Index of Economic Freedom.

Hong Kong also benefits from exceptional government, legal and tax stability, with rock-solid rule of law and intellectual property respect, a reliable currency, English Law protections against insane litigation and the financial might and ironclad national security provided by China. At a time when many governments are crushing their economies with massive deficits, the Hong Kong government runs a budget surplus, once again revising its budget to reflect an even larger surplus than expected. Hong Kong's low tax rates of zero percent on income from outside Hong Kong and only 14.5% on local income, no property tax, no capital gains tax and no sales tax or VAT, together with stable, pro-business government provide a decisive financial competitive advantage against high-tax, anti-business locations. Business people are admired in Hong Kong and respected for their wealth and the jobs and prosperity they bring to society.

Hong Kong is so pro-business that private corporations like HSBC and Standard Chartered Bank issue money instead of the government. Hong Kong is so secure that in 2009 China, with the financial reserves to loan the US over $40 billion per day, moved its gold depository from London to Hong Kong. The business advantages of Hong Kong for companies worldwide are so great that in 2011, once again for the third year in a row, more initial public offerings were issued in the Hong Kong financial market than in New York, an achievement prompting a Wall Street Journal editorial complaining that Hong Kong has now taken a decisive lead over New York in this key barometer of financial power.

Smart companies worldwide are locating in Hong Kong. For free advice on locating your company in Hong Kong, please visit the Hong Kong government's InvestHK website.

Our Partners

PayDollar is the branded name for AsiaPay's multi-currency, multi-lingual, multi-card and multi-channel processing platform with advanced fraud detection and monitoring capabilities. AsiaPay is one of the world's most technologically advanced and secure payment processing technology companies in the world's most populous markets, providing advanced, secure and cost-effective electronic payment processing solutions and technologies to banks, corporations, NGOs, charities and others in global markets, providing integrated payment processing for a comprehensive range of international credit cards and popular debit cards. AsiaPay serves as an accredited TPP processor for banks, certified IPSP for merchants, certified international 3D-Secure vendor for Visa, MasterCard and JCB, and an advanced payment gateway solution vendor for banks. Banks and institutions representing trillions of dollars in transactions have partnered with AsiaPay.

Our Name

Our name is intended to facilitate transactions accounting in multi-lingual global markets. In many organizations procurements are transacted by operational managers and then accounted by other personnel in a different, often non-technical part of the organization. Our company is named "Manifold Software Limited" so accountants can immediately see from the billing statement that a transaction relates to software from Manifold. This makes reconciliation easier, especially when English is not a primary language.