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Activation Troubleshooting

Please visit the Activation page for a quick guide to activating your Manifold license.

Activation problems arise from simple errors. These are easy to fix by carefully applying the activation instructions. In case of any difficulty with activation, consider the following to eliminate the most common errors:

For even more detail, see the Activation Frequently Asked Questions page for a comprehensive list of questions and answers.

Getting Assistance with Activation

All serial number and activation questions are handled by email.

If the tips in the above list do not help, the fastest way to solve any activation problem is to read and apply the instructions in the Activation Keys and Serial Numbers help topic. This topic also provides more detailed troubleshooting information within an extensive FAQ. Even though tech support responds very rapidly to activation questions it is still much faster to carefully read even a long topic to get the answer right away.

Please see the Activation Support page for information on contacting tech support for priority assistance with any serial number or activation question. No tech support token is required for activation questions using the given procedure. Activation questions for Runtime licenses require a developer level support token.

For general information on technical support for Manifold System, please see the main Support page.